Terms and Conditions of Sale

K2C Cycle Tour’s online shop is on a secure server. You can register for online shopping.

Detailed Description of Goods and/or Services

K2C Cycle Tour is an online cycling apparel business that is based in Hoedspruit, Limpopo, but delivers countrywide.

Return & Refunds Policy

The provision of goods and services by K2C Cycle Tour’s is subject to availability. In cases of unavailability, K2C Cycle Tour will refund the client in full within 30 days. Cancellation of orders by the client will attract a ten percent (10%) administration fee. 

Products cannot be returned unless they are factory damaged. Please ensure your measurements are correct when placing your order size. 

Customer Privacy Policy 

K2C Cycle Tour shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/html/govdocs/legislation/2000/act2.pdf

View our Privacy Policy here.

Payment Options Accepted

Payment may be made by bank transfer into the K2C Cycle Tour’s account, the details of which will be provided on request. We regret no American Express or Diners Club cards can be accepted.

Merchant Outlet Country & Transaction Currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is ZAR (South African Rand).

Responsibility

K2C Cycle Tour takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer services and support, dispute resolution and delivery of goods.

Country of Domicile

This website is governed by the laws of South Africa and K2C Cycle Tour chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, as PostNet Suite #392, Private Bag X3008, Hoedspruit, 1380.

Variation

K2C Cycle Tour may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company Information

This website is run by K2C Cycle Tour based in South Africa. 

Export Restriction 

The offering on this website is currently only available in South African, nationwide.

Contact Details

Telephone assistance: +27(0) 82 490 1255

Email assistance: cycle@k2c-cycletour.co.za

Physical address: Rotary President –  Rose White

Shop 10 Pick and Pay Centre,  Hoedspruit Wildlife Estate , Hoedspruit 1380

Office Hours

Mondays to Fridays: 9:00 to 17:00

We’re closed on Saturdays, Sundays, Public Holidays, Easter Weekend, and Between Christmas and New Year.